UX audit

The usability of a website or website is extremely important for several reasons. The first one is conversion, which is a key parameter for sales platforms. Another one is user satisfaction, which translates directly into opinions. User Experience also affects return visits. If the user is not satisfied with the way a website works, there is a good chance that he will never use it again.

The first stage of a UX audit is a briefing. Our experts need to know your industry, product or service thoroughly. We also get to know your expectations and possible problems that you are struggling with. A detailed briefing is additionally deepened thanks to questions about users or customers. We want to learn as much as possible, thanks to which the website usability test will be more effective and more tailored to the requirements. We are focused on a specific goal, which is to improve the experience of using your website.

UX audit carried out by specialists from SoftWizard covers all the most important elements of User Experience. The usability of a particular website, website or sales platform is tested from various angles, such as compliance with ISO, comprehensibility of the message, links, Call to Action and other messages. The UX audit also includes the visual assessment of a specific interface, from Color Strategy, through fonts, to the color of buttons and links.

UX audit is the second stage of our experts' work. Another is the preparation of a comprehensive report, distinguished by a clear and, above all, understandable structure. There you will find valuable information on the usability of your website. Most importantly, based on our report, you can immediately make changes that will positively affect the user experience of your website. Regardless of whether you have a large sales platform or a developing blog, UX audit will help you achieve your goals in a shorter time.